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The online shop is a one-stop shop for all official AXELOS publications in print and electronic formats, including multi-user corporate access.

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New Publications

Planning, Protection and Optimization: ITIL® 2011 Intermediate Capability Handbook - Downloadable PDF

Updated in line with the 2011 editions and Planning, Protection and Optimization (PPO) syllabus this PDF will help you study for the PPO module of the ITIL intermediate capability qualification, it is a portable, printable reference source for practitioners who work with these processes....more

  • Published: 26 Nov 2014
  • ISBN: 9780113314560
  • £10.95 (£13.14 inc. VAT)
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Service Offerings and Agreements: ITIL® 2011 Intermediate Capability Handbook - Downloadable PDF

Updated in line with the 2011 editions and Service Offering and Agreements (SOA) syllabus, this PDF will help you as you study for the SOA module of the ITIL intermediate capability qualification. It is a portable, printable reference source for practitioners who work with these processes....more

  • Published: 26 Nov 2014
  • ISBN: 9780113314515
  • £10.95 (£13.14 inc. VAT)
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Managing Successful Programmes (MSP®) Survival Guide for Business Change Managers: PDF

This is a book dedicated to helping people fill the complex role of Business Change Manager in a programme. It is designed to help those who are new to the role or need guidance on how to be a great BCM and excel within ...more

  • Published: 12 Nov 2014
  • ISBN: 9780113314478
  • £35.00 (£42.00 inc. VAT)
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Planning, Protection and Optimization: ITIL® 2011 Intermediate Capability Handbook

Updated in line with the 2011 editions and Planning, Protection and Optimization (PPO) syllabus this quick reference guide will help you study for the PPO module of the ITIL intermediate capability qualification. It is a handy, portable reference source for practitioners who work with these processes....more

Save
Add to Basket

Service Offerings and Agreements: ITIL® 2011 Intermediate Capability Handbook

Updated in line with the 2011 editions and Service Offering and Agreements (SOA) syllabus, this quick reference guide will help you as you study for the SOA module of the ITIL intermediate capability qualification. It is a handy, portable reference source for practitioners who work with these processes....more

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